Returns & Exchanges
At GravaStar, we stand by the quality of our futuristic audio gear and offer a 30-day return window for items in their original condition and packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for refunds or replacements.
Initiate Your Request
Contact our support team at [email protected] with your order number and a brief explanation for the return to receive your Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the device in its original sci-fi inspired packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Ship to GravaStar
Affix the provided shipping label or use a trackable shipping service to send your item back to our designated inspection center.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing